Today’s B-stock buyer, may very well be

tomorrow’s A-stock customer: Quality Counts!

Segue maximizes asset recoveries without sacrificing product quality or brand integrity. Receiving a quality product is the cornerstone of a good customer buying experience as well as securing OEM brand protection. Segue ensures this experience by making certain that every product that leaves any of our facilities carries the highest levels of quality and workmanship.   We sort, clean, test, refurbish and repackage all opened product under established guidelines that maximize product quality, market value and customer satisfaction. Our technical team utilizes enhanced analytics to manage each and every step of our inventory processing program. Segue’s services are scalable to any size project.  Leveraging our global network of strategic facilities, we can establish full end-to-end returns and processing programs requiring up to 500K Square feet, in a matter of days.  All facilities utilize the same quality standards that are a hallmark of Segue’s guaranteed deliverables.   Segue offers a full suite of returns logistics and “B” stock processing services, including:

  • RMA Management
  • Freight and inventory management
  • Processing of Open Box damaged goods, E&O
  • Screening
  • Sorting
  • Cleaning
  • Testing
  • Rework
  • Refurbishment
  • Re-packaging
  • QA Inspection
  • Warehousing & Logistics
  • Client Reporting & Analytics
  • Product Triage / Reclamation
  • Recycling / E-Waste
  • Post-sale customer product support
  • Post-Sales warranty support (OEM warranty or Segue Supplied)